As you are no doubt aware, from the 25th May 2018 the General Data Protection Regulation is bringing in the biggest reform to this country in over two decades. To adhere to the requirements of the GDPR we have set out a new policy, which will be updated as required so please read this information carefully and note any adjustments which may be made in the future concerning how your data is used.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We will need your consent to our continuing to hold your contact details and how to contact you in the future.
For further information, you can contact us via our website, by email to firstname.lastname@example.org or by writing to us at
154a Church Road
Or calling our office on 01273 821577
INFORMATION WE MAY COLLECT FROM YOU
You may provide us with information about you by filling in forms on our website, in person, via email or by contacting us via telephone, which will display your contact details such as your email address and telephone number, as well as recording the duration of the call. Information you provide when you register to use our site, subscribe to our service or when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number. We will not use this information to pass on to third parties for marketing purposes, nor will you receive spam or nuisance emails.
How the information is collected and used
If you use the website you may choose not to share your information but this will not enable us to contact you and you may not be able to use some areas of the website.
If you choose to provide your information you will need to give your consent to how we will be able to use and store your personal information. Please use the consent form here
The information that will be collected from using the website may include
- Information about your computer, IP address, location, browser type, referral source, length of visit and number of page views.
- Personal Information, such as your contact details and time and date of visit, length of call and any other information you provide at the time of your visit.
How Information Collected is Used
Information that is provided and collected will be used in the following ways:
- To enable us to provide you with the services required and to provide you with information to help you with any enquiries regarding our services.
- To inform you of other goods and services we offer which may be of interest to you in the future.
- To inform you of changes to our services
You have the right to request not to be contacted regarding future services. You have the right to request how you would like to be contacted.
Disclosure of your information
We may need to share your information with third parties to fulfil our legal obligations and provide the services required. This may include mortgage providers, the HMRC, Land Registry and other third parties in relation to the services that are being requested by you.
We may also share information for the purposes of credit checks and for the purposes of fraud protection and money laundering.
How your information is stored
The data that we collect from you may occasional involve sending your information outside the European Economic Area (EEA) where this is done; appropriate steps are taken to protect your information. By receiving your written consent, you agree to the appropriate storing and transferring of your information being processed outside of the EEA
The security of your information both provided and collected through the website or other means is taken very seriously. We have technological and security policies in place to protect the information held.